The Service Desk Handbook – A guide to service desk implementation, management and support

The Service Desk Handbook – A guide to service desk implementation, management and support Sanjay Nair
The Service Desk Handbook – A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation’s needs.

Categories:
Business & Economics – Project Management
Year:
2020
Publisher:
IT Governance Publishing
Language:
english
ISBN 10:
1787782379
ISBN 13:
9781787782372
File:
852 KB