Service Transition Based on ITIL: A Management Guide

Service Transition Based on ITIL: A Management Guide Jan Van Bon, Arjen de Jong, Axel Kolthof

The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3 . A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well. What are the key service management processes? What is the lifecycle approach? Categories:
Reference – Encyclopaedias
Volume:
V3
Year:
2008
Publisher:
Van Haren Publishing
Language:
english
Pages:
185
ISBN 10:
9087531265
ISBN 13:
9789087531263
Series:
Best Practice
File:
1.79 MB