Reinventing ITIL® in the Age of DevOps: Innovative Techniques to Make Processes Agile and Relevant

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Reinventing ITIL® in the Age of DevOps: Innovative Techniques to Make Processes Agile and Relevant
Authors: Abhinav Krishna Kaiser
Year: 2019
Publisher: Apress
Language: english
ISBN 13: 9781484239759
ISBN 10:148423975X
Categorie: Databases
Pages: 306 / 316
Edition: 1

Availability: 5000 in stock

SKU: 9781484239759 Category:

Reinventing ITIL® in the Age of DevOps: Innovative Techniques to Make Processes Agile and Relevant Abhinav Krishna Kaiser

Delve into the principles of ITIL® and DevOps and examine the similarities and differences. This book re-engineers the ITIL framework to work in DevOps projects without changing its meaning and its original objectives, making it fit for purpose for use in DevOps projects. Reinventing ITIL® in the Age of DevOpsshows you the relevance of ITIL since the emergence of DevOps and puts a unique spin on the ITIL service management framework. Along the way you will see that ITIL is a mature service management framework and years of maturity will be lost if it’s made invalid.
The ideas, recommendations, and solutions provided in Reinventing ITIL in the Age of DevOps can be leveraged in order to readily develop solutions or create proposals for clients. The ideas in this book can be further expanded to deliver seamless services to DevOps projects.
What You Will Learn
• Discover the basics of ITIL and DevOps
• Compare ITIL and DevOps
• Understand the structure of a DevOps organization and adapt the ITIL roles to this structure
• Re-engineer ITIL for DevOps projects
• Implement major processes such as incident management, configuration management, and change management processes in DevOps projects
• Automate activities within processes
Who This Book Is For
Consultants, business analysts, administrators, and project managers who are looking for more information about Dynamics 36
Categories:
Computers – Databases
Year:
2019
Edition:
1
Publisher:
Apress
Language:
english
Pages:
306 / 316
ISBN 10:
148423975X
ISBN 13:
9781484239759
File:
6.64 MB

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