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ITIL
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ITIL
Acheter des services informatiques avec ITIL v3
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ITIL
Améliorer la qualité des services : Avec la Gestion des Problèmes ITIL
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Management and Leadership
Continual service improvement: ITIL 2nd Edition
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ITIL
Guide des certifications SI : Comparatif, analyse et tendances ITIL, CobiT, ISO 27001, eSCM
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ITIL
IT-Service Management in der Praxis mit ITIL: Zielfindung, Methoden, Realisierung
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ITIL
IT-Service Management in der Praxis mit ITIL® 3: Zielfindung, Methoden, Realisierung, 2. Auflage
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ITIL
IT-service management op basis van ITIL [2011 editie]
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ITIL
ITIL : Pour un service informatique optimal 2e édition
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ITIL
ITIL 4 acquiring and managing cloud services
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ITIL
ITIL 4: Acquiring and Managing Cloud Services
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ITIL
ITIL 4: Create, Deliver and Support
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ITIL
ITIL 4: Direct, Plan and Improve Reference and Study Guide
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