Itil® Version 3 at a Glance: Information Quick Reference

$9.99

Itil® Version 3 at a Glance: Information Quick Reference
Authors: John O. Long (auth.)
Year: 2008
Publisher: Springer US
Language: english
ISBN 13: 9780387773933
ISBN 10:387773932
Categorie: Business and Economics
Pages: 82
Edition: 1

Availability: 5000 in stock

SKU: 9780387773933 Category:

Itil® Version 3 at a Glance: Information Quick Reference John O. Long (auth.)

ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® volume 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.Each chapter in ITIL® Version 3 at a Glance summarizes one of the ITIL® v3 books in the following consistent structure:- Brief Description of the Stage- Overview Diagram of the Stage- Key Concepts of the Stage- Practices or Processes- Roles- Process Purpose-Overview Diagram-Key Concepts
Categories:
Business & Economics
Year:
2008
Edition:
1
Publisher:
Springer US
Language:
english
Pages:
82
ISBN 10:
0387773932
ISBN 13:
9780387773933
File:
1.02 MB

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Itil® Version 3 at a Glance: Information Quick Reference
$9.99

Availability: 5000 in stock