ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam – The How To Pass on Your First Try Certification Study Guide Ivanka Menken, Gerard Blokdijk, Michael Wedemeyer
ITIL® V2 Service Manager Certification Exam self-study exam prep guide including test topics & tips, mindmaps, processes & interprocess relationships, plus a complete ITIL® V2 Service Delivery & Service Support Manager practice exam & answer guide. Year:
2008
Edition:
Stg
Publisher:
Emereo Publishing
Language:
english
Pages:
119
ISBN 10:
1921644729
ISBN 13:
9781921644726
File:
590 KB
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