ITIL 2011 At a Glance

ITIL 2011 At a Glance John O. Long

ITIL 2011 At a Glance takes a graphical approach to consolidating the information of ITIL volume 3 (2011). ITIL is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL as a vehicle for improving IT service quality and improve return on investment for IT services. Categories:
Business & Economics
Year:
2012
Publisher:
Springer
Language:
english
Pages:
98
ISBN 10:
1461438969
ISBN 13:
9781461438960
File:
1.82 MB