Effective IT Service Management To ITIL and Beyond!

$9.99

Effective IT Service Management To ITIL and Beyond!
Authors: Rob Addy
Year: 2007
Publisher: Springer
Language: english
ISBN 13: 9783540731979
ISBN 10:3540731970
Categorie: Programming
Pages: 364
Edition:

Availability: 5000 in stock

SKU: 9783540731979 Category:

Effective IT Service Management To ITIL and Beyond! Rob Addy

This book offers practical guidance on delivering and managing IT services in an effective and efficient manner by extending the IT Infrastructure Library approach. It provides a candid look at the relative merits of the currently accepted wisdom regarding the provision of IT services. The book identifies strengths as well as shortcomings in the accepted status quo, presenting an unbiased view of current methodologies and products. Categories:
Computers – Programming
Year:
2007
Publisher:
Springer
Language:
english
Pages:
364
ISBN 10:
3540731970
ISBN 13:
9783540731979
File:
21 MB

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Effective IT Service Management To ITIL and Beyond!
$9.99

Availability: 5000 in stock